SLA WCC workshop: Conflict Management

The Special Libraries Association Western Canada Chapter is hosting a full day interactive workshop on collaborative conflict management for information professionals. Many librarians have experienced workplace conflict at some point during their career – perhaps with co-workers, clients, management, or the general public.  Kerry Palmer, (Justice Institute of BC), will provide participants with a strong foundation in conflict management techniques including assertive communication skills and how to set respectful limits on aggressive behaviour. 

This workshop is designed for librarians in all sectors: academic, special, and public. Breakfast and lunch are included which gives participants the opportunity to network with fellow information professionals in beautiful downtown Vancouver at the Teck Resources Building.  SLA is pleased to extend member pricing to those belonging to other "information associations”, such as BCLA, CLA and VALL

About our Speaker:

Kerry Palmer has worked in the area of Dispute Resolution for the past 16 years. He is currently a faculty member with the Justice Institute of BC in both the Conflict Resolution Department and the Aboriginal Leadership Program.

Date:   Thursday, September 24, 2015

Time:  8:00 am – 8:30 am Registration, coffee and light refreshments;

8:30 am – 4: 30 pm Workshop 

Place: Teck Resources, Suite 3300, Bentall 5-550 Burrard Street 

Cost:  $120.00 – members (includes BCLA, SLA, VALL)

           $140.00 – non-members

           $  80.00 – students 

Please submit your completed registration form to and payment via PayPal or cheque payable to Special Libraries Association Western Canada.

Cheques may be mailed to:

Carolyn Soltau

The Province Newspaper

Suite #1 – 200 Granville Street

Vancouver, BC  V6C 3N3



Name of attendee:



Receipt Required: Yes  No

Dietary Restrictions:

Spaces are limited so please register early. We hope to see you there.